Once you’ve placed your order, you’ll receive a confirmation email and SMS with all the details. This means your purchase has been successfully recorded in our system.

Yes, you can cancel your order before it has been dispatched. Once shipped, cancellations are not possible, but you can still initiate a return after delivery.

Changes such as product, size, or address updates aren’t allowed once an order is confirmed. If needed, the best option is to cancel before dispatch and place a fresh order.

In rare cases, if an item goes out of stock, we’ll notify you immediately. You can choose to wait for it to be restocked, pick another product, or receive a full refund.

Yes, we do. For bulk orders or special requests, please contact our support team to check availability and delivery timelines.

Yes, every order comes with a digital invoice sent to your email and a printed copy inside the package.

Most orders are dispatched within 1–2 business days. During festivals or high-sale periods, dispatch times may take a little longer, but we’ll always keep you updated.

Orders are usually delivered within 3–7 business days depending on your pin code. You’ll continue to receive updates until your package reaches you.

We deliver to most pin codes across India. You can check service availability by entering your pin code at checkout.

Currently, fixed delivery scheduling isn’t available. Once shipped, our courier partners deliver according to their standard routes and timelines.

As soon as your package is dispatched, we’ll send you a tracking link by email and SMS. You can use it to track your order in real time.

Not at the moment. All our designs are ready-to-wear and created to suit a variety of occasions and styles.

Our products follow true-to-size measurements. We recommend checking the size guide available on each product page before placing your order.

We strive to display colors as accurately as possible. However, slight variations may occur due to lighting and individual screen settings.

Yes, we frequently restock popular styles. You can subscribe for updates on the product page to be notified when your size is available again.

Yes, we carry a wide size range, including plus sizes, so that every woman can find her perfect fit.

Definitely. All our collections are designed with breathable fabrics and modern cuts, making them ideal for daily wear while still being stylish.

We accept returns within 15 days of delivery, provided items are unused and in their original packaging. This ensures peace of mind when shopping with us.

It’s easy — log in to your account and submit a return request, or contact our support team and we’ll guide you through the process.

Once we receive and inspect the returned item, your replacement is dispatched within 7 business days. You’ll receive tracking details as soon as it ships.

Yes, exchanges are available for different sizes or even other products, depending on availability. If the new item is of higher value, you can pay the difference.

If this happens, please contact us right away with photos and your order details. We’ll arrange a quick replacement or refund.

Refunds are initiated once we receive your returned product and it passes our quality inspection. The refunded amount is then credited back to your original payment method, usually within 7–10 business days, depending on bank processing times.

Refunds are always processed to the same payment method used during purchase to ensure a secure and timely process.

Yes, you can choose store credit instead of a direct refund. This allows you to use the amount for future purchases and shop with ease, without waiting for bank processing.

We accept a variety of payment options including debit/credit cards, UPI, wallets, and net banking.

If a payment fails but the amount is still deducted, don’t worry. The deducted sum is usually refunded by your bank within 5–7 business days, and our support team is available to assist if it doesn’t reflect.

Cash on Delivery is not available. All orders must be paid using the online payment options mentioned above.